Training & Development Services

It is important that employees are continuously trained. It keeps employees up to speed with their role as well as it keeps them motivated. We offer training at our premises, at your premises or anywhere of your choice. Training is about passing knowledge to your employees.

We offer various training sessions in the format of workshops and these are held regularly at our site. We will send you updates of what we are offering and we always suggest that you book early to avoid disappointment, as places are limited.

Furthermore training is provided through our very own Academy – 21 Academy. See what courses we have on offer or if you have any particular subjects you would like to train your employees on please do get in touch so that we can help you develop this training and also get it accredited.

Here are just a few examples of topics we cover:

Recruiting within the Parameters of the Law
Disciplinary and Grievance Procedures
Social Media
Equality and Diversity
General Data Protection Regulations

Our Services

Competency Profiling

Organisations need to be able to match the competencies of their existing human resources to drive their strategies, business plans and achieve maximum efficiency from their people. Competency profiling allows organisations to identify the specific competencies of their people through the application of a method based on knowledge, skills and attitudes that are essential to fulfil a task, job or career.

Training Needs Analysis

The measurement of skill gaps between employees and the needs of a specific occupation or profession allows organisations to develop a customised training plan. This can be conducted through a training needs analysis by the application of a systematic process based on problem solving techniques.

Bespoke Training Development

Based on the results of a training needs analysis, customised training development programmes can be structured on the requirements of the client. Bespoke development can lead to accredited programmes defined by qualification level, learning outcomes, credit value and certification.

Implementation of Training

Customised training programmes require the implementation of training of the highest quality. Guided by European Standards of Quality within the European Higher Education Area, the delivery of training programmes is realised at the highest level of quality.

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